Shipping policy

At Scent Life, we aim to get your fragrances to you as quickly and safely as possible. All orders are carefully packed to ensure they arrive in perfect condition.

📦 Processing Time

• Orders are dispatched within 1–2 business days.

• You will receive a confirmation email with tracking details once your order has been shipped.

🚚 Shipping Within Australia

• Standard Shipping: Free

• Express Shipping: At Cost

• Delivery time varies by location, but generally:

  • Standard: 2–7 business days

  • Express: 1–3 business days

🌍 International Shipping

• We currently ship to select international destinations.

• Shipping rates are calculated at checkout based on your location.

• Delivery times typically range from 7–21 business days, depending on the destination and local customs.

Please note: Perfumes are classified as dangerous goods by some carriers, which may limit air freight options or cause delays. We will always do our best to keep you updated if this affects your order.

📦 Packaging

All fragrances are securely wrapped to protect against breakage. We use environmentally conscious packaging where possible.

📬 Tracking and Support

Once your order has been shipped, a tracking link will be emailed to you. If you need help tracking your order or have any shipping concerns, feel free to contact us at hello@scentlife.com.au.