Payment Policy

At Scent Life Australia, we aim to provide a simple, secure, and convenient shopping experience. Below you’ll find our payment terms and policies to help guide your purchase.

Accepted Payment Methods

We currently accept the following payment methods:

• Credit/Debit Cards – Visa, MasterCard, American Express
• PayPal
• Shop Pay
• Apple Pay
• Google Pay
• Afterpay (Australia only) – Shop now, pay later in four interest-free instalments.

Currency

All prices listed on our website are in Australian Dollars (AUD). If you are purchasing from outside Australia, your payment provider may apply currency conversion fees at their discretion.

Payment Processing

• Payments are processed securely at the time of order placement.
• We do not store your card details. All transactions are handled through secure third-party payment gateways.
• Once payment is successfully received, you’ll receive an email confirmation with your order details.

Afterpay Orders (Australia Only)

• If you select Afterpay at checkout, your order will be processed immediately, and your payment will be managed directly by Afterpay according to their terms and schedule.
• For more information, please visit www.afterpay.com.au.

Taxes and Duties (International Orders)

• Orders shipped outside Australia may be subject to import taxes, customs duties, and fees levied by your local customs authority.
• These charges are the responsibility of the recipient and are not included in our pricing.
• Scent Life has no control over these charges and cannot estimate what they may be. We recommend checking with your local customs office for further information.

Promotion Policies

• Promotional codes will be informed on specific promotions for users to add at checkout.
• No two promotions can be applied at checkout. Only one promotion can be applied per product purchase.

Payment Issues

• If you experience any issues during checkout or payment processing, please contact us at hello@scentlife.com.au and we’ll be happy to assist you promptly.

Fraud Prevention

For security purposes, orders may be subject to manual review. In some cases, we may contact you to confirm order details before dispatching your items.